Great Communication

Learning how to communicate effectively an make a huge difference in relationships. Communication takes patience and skill.

Expressing yourself without blame or shame means sharing your point of view and not making them wrong.  
"I feel upset when you're late and don't call" is a great example.
It names the specific behavior without making accusations or hurtful comments.

Say how you feel and name the specific behavior that upsets you. Stick to one upset at a time since too many can feel like an attack.
Avoid making judgments or generalizations. It's simple but takes effort. The best part is that naming the behavior this way minimizes defensiveness because it's harder to argue with an actual fact. It's the judgement that causes the defensiveness!

Call or text me at (408)800-5736 for a free phone consultation.